Partnering to Serve Nonprofit Organizations

Research and Planning

Measuring the success of each program we deliver to change participants’ attitudes and behaviors is as important to us as delivering education sessions. We have designed a rigorous evaluation system and use the results to continually adjust and improve our programs. We also assist other nonprofit organizations to do the same.

Evaluation Services, Capacity Building, and Technical Assistance

The CFSS evaluation team provides a comprehensive package of evaluation services. We work with a university-affiliated independent evaluator and a team of doctoral students to analyze data and work with partners during peak reporting times; database system experts who developed and maintain an online tracking system to generate surveys with unique identifiers and link program participation directly to outcomes, and in-house staff who manage survey administration and processing.

What sets CFSS apart from other nonprofit community organizations is that we are a strong proponent of theory-driven program evaluation. Good theory provides guidelines for designing a program, as well as its evaluation, and a frame of reference for understanding the significance of evaluation results.

Technical Assistance

In addition to core evaluation services outlined above, the CFSS team coordinates all aspects of program and curriculum training by developing comprehensive program policies and procedures, reviewing curricula against logic model and other proven theory to ensure curriculum is likely to provide the outcomes planned in the logic model, conducting site visits as needed to observe program and recommending methods of improvement, providing fiscal management of project-related expenditures and offering ongoing technical assistance in support of program implementation.


Online Participant Tracking System

CFSS developed an online tracking and reporting system to support program delivery and evaluation that is currently used in 36 federally funded projects. OPTS enables users to quickly and accurately enter participation data and allows staff to monitor compliance for attendance entry and curriculum delivery. OPTS also automatically generates forms required by the federal funder, and provides a central repository of program data to enable evaluation staff to analyze outcomes.